Pa. attorney general sues Allentown home improvement company

The state legal professional general’s workplace has submitted accommodate versus an Allentown house improvement corporation, accusing it of deceptive, higher-stress gross sales practices.

Curtis Total Service, Inc., took advantage of consumers — numerous of whom had been aged and lived by yourself — by applying misleading techniques to trick them into paying for pointless work, Lawyer Typical Josh Shapiro mentioned in a news launch.

The go well with names the business and two workers, supervisor Richard Selling price and industry supervisor Matthew Value.

“Curtis Complete Support flat out lied to Pennsylvanians,” Shapiro said. “They misinformed shoppers about their appropriate to cancel contracts and in some scenarios, refused cancellation outright. They employed bad data, partial facts, and filthy tricks to pad their payments at the cost of older Pennsylvanians.”

The accommodate costs that the business advised clients acquire items that ended up pointless and in some conditions inappropriate for the customer’s dwelling. Some clients were asked to sign incomplete invoices that had been later on crammed out or altered by a Curtis worker, the go well with states, although shoppers who experimented with to terminate contracts were often refused, and in some instances threatened with lawsuits.

The Costs allegedly used large-stress and scare techniques to persuade clients their wellbeing and security were being at hazard if they did not make advisable buys and insisted on starting up get the job done straight away to discourage 2nd viewpoints.

Buyers were offered the perception that they ended up using out a bank loan for household improvement providers in a specific total, only to later discover they had signed up for a credit score card and were being dependable for purchases in excessive of the amount of money verbally agreed to, the match charges.

Shapiro’s information launch cited the case of Kathy Reither of Northampton County, who called Curtis Total Provider two days just before Christmas when her furnace was acquiring difficulty. “Curtis Total Services manufactured all these promises,” Reither mentioned. “All these factors that were being mistaken with my furnace, that if he even tried using to clean my furnace it was heading to crumble. All lies.”

Shoppers who feel they or spouse and children associates may well have been victims of misleading techniques by Curtis Full Provider can file a grievance on the web with the Bureau of Buyer Safety, e-mail [email protected] or phone 800-441-2555.

Consumers are also urged to check with elderly relatives members if they had a negative experience with Curtis Whole Assistance and report any this sort of grievances to the Place of work of Legal professional General’s Bureau of Consumer Defense.

Contractors who have facts concerning the alleged small business tactics of this organization should also contact the bureau, Shapiro stated. The fit was filed in Lehigh County Courtroom by deputy attorneys typical Melissa Kaplan and Shawn Bachman.